We only accept autopay repayments. If you are unable to set up Autopay for special reasons, you can repay by bank transfer or cheque deposit. You can call us for specific options.
MoneyMonkey define the repayment date based on the situation of different customers and clearly state it in the loan agreement. The customer must ensure that there is sufficient balance in the automatic transfer account. If the payment cannot be made on the set date, please contact us at 2111 1853 as soon as possible.
Generally, the repayment date will not be changed once the loan agreement is has been confirmed and signed. If you have a special reason, you can contact us at 2111 1853.
Generally, the repayment tenor cannot be changed once the loan agreement is confirmed and signed. If you have a special reason, you can contact us at 2111 1853.
Yes, please contact us at 2111 1853 to request changes.
If you wish to fully settle the loan in advance, please notify us by email or in writing one month in advance.
We will only charge you the interest calculated on the day of the repayment and the outstanding principal, without any additional interest or fees.
If you are experiencing difficulties in repaying your loan, we encourage you to contact MoneyMonkey in time and we will discuss the best solution with you.
If you fail to repay on time, penalty interest may be accrued. Also, your repayment history will also be reflected in your Credit Report, which might impact your credit rating.
You can log in to MoneyMonkey's online portal to view repayment table. If you want to check the record of repayment, the record will generally be updated in the online portalafter the second working day after the deduction.
You can download and print the Autopay Authorization form directly from the MoneyMonkey online portal, and return it to MoneyMonkey with the return envelope provided at the back of the form. You can also request us to post it to you. For further enquiries, please contact us at 2111 1853.